Campus Alert System

In case of emergency, make sure you get the message…

Be in the know. Know what to do. Get real-time info about campus closures, extreme weather, and other emergencies — sent straight to your email or mobile via our text messaging service.

Students, staff and faculty of San Juan College automatically have accounts in the SJC Alert system. If you wish to receive text message alerts, login to the SJC Alert system and enter your mobile number.

How to find information in an emergency

On the Web – Visit www.sanjuancollege.edu for detailed campus closure and emergency information. If there is an alert, the main picture area on the home page will be replaced with detailed alert information.

On your mobile device – Watch for text alerts in the case of a campus closure or if there is a threat to personal safety. For text alerts, remember to Update Your Account Information with your current mobile number.

By e-mail – Check your official San Juan College e-mail after an emergency for support and resource information.

If you have question or problems with the SJC Alert system, please call the Help Desk at (505) 566-3266

Frequently Asked Questions

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Campus Alerts

What is Rave Alert?

San Juan College has partnered with Rave Mobile Safety, the leader in mobile safety, to offer an emergency notification system, Rave Alert, capable of sending users text, voice, and email messages.

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What type of messages will I receive?

San Juan College will only send you messages related to emergencies. You will never receive advertisements and your information is never provided to advertisers.

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Who can subscribe/use the service?

Students, staff and faculty of San Juan College will automatically have accounts created for them in the Rave Alert service.

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What is my Rave Alert login?

Your Rave Alert login is your San Juan College username and password.

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Do I need to login to Rave Alerts if my account is already setup?

Yes, if you wish to receive text message alerts. You will need to enter your cell phone number into the Rave Alert system in order to be notified via text message.

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What mobile phone carriers are supported?

All U.S. mobile carriers are supported.

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What if my cell phone number changes?

If your mobile number ever changes, please login to the getrave.com site and update your contact details.

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What if my cell phone provider changes?

If you keep the same mobile number, and simply change your cell phone provider, you do not have to change anything. However, it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information.

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Will I receive advertisements or text messaging SPAM?

No, never. We respect your privacy and you will never receive anything besides official San Juan College communications.

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Who do I contact for assistance?

If you need assistance, please contact otshelpdesk@sanjuancollege.edu

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How will I identify incoming messages from Campus Alert?

You will be sent messages from what are know as short codes. The messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from @getrave.com.

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How do I stop getting messages?

To stop getting message, you may login to the getrave.com site and remove your number, or text the word, "STOP" to 67283.

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