Communication Essentials through Center for Workforce Development
The Center for Workforce Development offers a diverse range of Communication Essentials classes that will empower you with essential skills for professional growth. Enhance your Communication Strategies from the fundamentals, active listening, body language, email and phone etiquette including public speaking.
Master communication fundamentals that build strong workplace relationships and improve daily interactions. Classes include Active Listening, Email and Phone Etiquette, and Public Speaking, offering practical tools to express yourself clearly and professionally.
Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify what is being shared. In this course you will learn how to apply active listening skills in your daily interactions with others. 8 hrs
TERRA YABENY holds a PhD in public health, with over 22 years of successful experience in healthcare, STD/HIV prevention and surveillance, and conducting program evaluation.
8/8, FRI, 8:00 am-5:00 pm, Quality Center for Business Room 5017/5020, $125
Public speaking requires confidence, preparation, and practice. This course will teach you how to better prepare for sharing thoughts and ideas with a large audience, while increasing your confidence for everyday communication and presentations in the workplace. 8 hrs
8/12, TUES, 8:00 am-5:00 pm, Live Online, $125
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. 8 hrs
TERRA YABENY holds a PhD in public health, with over 22 years of successful experience in healthcare, STD/HIV prevention and surveillance, and conducting program evaluation.
9/12, FRI, 8:00 am-5:00 pm, Quality Center for Business Room 5020, $125
Gain the essential skills to communicate professionally and courteously via email and phone, navigating diverse scenarios with finesse. By the end of this course, you will learn how to elevate your department's standards by embodying proper email and telephone etiquette, fostering confidence in your business communication and demonstrating professionalism in various situations. 8 hrs
Instructor: KAREN ACREE
9/22, MON, 8:00 am-5:00pm, Live Online, $125
Effective communication looks different for everyone. Learn strategies to better share your thoughts in the workplace, identify how to react to various situations that might require thoughtful responses and open communication. 8 hrs
Instructor: LETTILOU NELSON
11/14, FRI, 8:00 am-5:00 pm, Quality Center for Business Room 5017/5020, $125
