Frequently Asked Questions (FAQs)

Department: All, Administrative Services, Adult Basic Education, Campus Alerts, Center for Teaching Excellence, Dental Hygiene Program, Disability Services, Enrollment Services, Financial Aid, Launch Program, Math Center, Online Services, PTA Program, Renewable Energy, Student Services, Technology Services, Technology Services Guide for Faculty and Staff, Title IX, Transfer Center, Veterinary Technology, Demonstration

Tag: All, faculty, high, other, parent, staff, student

Technology Services

show all


Why won't my password work?
How do I access network files from off-campus?
show all

MySJC Portal

How do I access the Portal from off campus?
show all

Network Data Drives

What is the H: drive?
What is the S: drive?
show all


What do I do if I forget my password?
How do I change my password?
How often will I have to change my password?
show all

Student Email (Office 365)

What is Office 365?
How do I access my student email?