Frequently Asked Questions (FAQs)

Department: All, Administrative Services, Adult Basic Education, Campus Alerts, Center for Teaching Excellence, Dental Hygiene Program, Disability Services, Enrollment Services, Financial Aid, Launch Program, Math Center, Online Services, PTA Program, Renewable Energy, Student Services, Technology Services, Technology Services Guide for Faculty and Staff, Title IX, Transfer Center, Veterinary Technology, Demonstration

Tag: All, faculty, high, other, parent, staff, student

Administrative Services

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Accounts Payable

Can I pick up my check or a vendor check?
Can I have my checks direct deposited?
When will the checks be ready?
What if I need a credit card to pay a vendor?
Where should I have the vendor send the invoice?
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3rd Party Billing, Charging, and Refunds

When will I be receiving my Pell money and when can I pick it up?
I don't see the question I want to ask.
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Administrative Services

What departments report to Administrative Services?
How can I meet with the VP for Administrative Services?
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Bookstore

What are your store hours?
When is your book buyback and do I need my receipt?
When can I charge my books to my financial aid and what do I need to bring?
What is your refund policy?
I don't see the question that I want to ask.
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Budget & Finance

How do I find out what my balance is in my general ledger account?
How can I find the departmental detail of expenditures?
What is an object code?
What is a "pool" account?
Why don't I see salaries or benefits budget in my reports?
Can I transfer budget from salaries to supplies?
How can I increase my budget?
My department earns money-can we spend the money we earn?
What is a budget adjustment request (BAR)?
Who prepares a BAR?
How do I increase or decrease a budget line item?
Can I transfer budget from supplies to travel or equipment?
Who do I call to ask a question about my budget?
I don't see my question.
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Business Office

How do I find out what the balance is in my general ledger account?
What is an object code and what does it mean?
How can I withdraw funds from my 8 account?
I don't see the question I want to ask.
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Cell Phones

How do I get Started?
How is my reimbursement calculated?
What additional expenses can I be reimbursed for?
What if my phone is lost or damaged?
Can my reimbursement be direct deposited?
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Childcare

How often do I need to make payments on my childcare account?
Can I use my Financial Aid to pay for my childcare?
How do I set up payroll deductions to pay for my childcare?
I donít see the question I want to ask.
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Construction

What are the new construction projects and where are they located?
May I take a tour of the new projects under construction?
When will the building projects be completed?
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Copy Services

Do you have a fax machine?
Can I pay with a Credit or Debit card?
What is the largest that you can print?
What file format do you prefer for digital documents?
What ways can I submit my jobs to you?
I don't see the question that I want to ask.
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Custodial

Who do I call if there is a spill?
I donít see the question that I want to ask.
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Electrical

Who handles temperature adjustments?
How can I get a portable space heater?
What do I do if the clock is not working?
What do I do if the power is not working?
What do I do if lights are burned out in a room?
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Forms

If I don't have Adobe Acrobat, can I still use an online form?
How do I find a form listed in the Forms Library?
Why aren't all of the Administrative Services forms available online?
Why can't I use an electronic signature on a form?
How do I navigate through a form?
How do I enter the account number on a form?
How do I know which object code to use for the account number?
How do I enter a date on the form?
How do I clear the information from a form and restart?
Can I save a form after entering information?
How do I print a form?
Who do I contact for assistance with a form?
I don't see my question.
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Grants

What is indirect cost?
How can I move an expense that has been charged incorrectly to a Grant?
Can I charge food cost to my grant?
I don't see the question I want to ask.
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Grounds

What kinds of fertilizers or pesticides / chemicals are used on campus?
Why are some areas corded off rather than de-iced?
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Inventory Control

Where do I get the forms when I need to dispose of equipment?
Can I just dispose of the equipment myself?
Where is Inventory Control Located?
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Locksmith Services

How do I request keys or an electronic access card?
Do I need to do anything else to obtain keys or an electronic access card?
How long does it take to get my office or "hard key" from Locksmith Services?
Can I get someone else to duplicate my keys off campus?
What other services do you offer?
I don't see the question that I want to ask.
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Mail Center

When does the postal rate increase happen?
Are Forever Stamps really good after the rate increase happens?
Can I pay for stamps by either a personal check or by putting them on a college account?
Can I send a package in the postal system to arrive in one or two days?
Can I send packages to international destinations from the mail center?
I donít work at the college or go to school here. Can I still use the mailing facilities?
Do you take credit or debit cards for services at the Mail Center?
I have a UPS or FED EX package that was signed for. When will you deliver it to me?
I am new to the College. How often is my mail delivered to me at my work station?
When do I have to have my mail to the Mail Center for it to be delivered to the Post Office?
What are the services that are offered in the Mail Center?
I have a package already labeled for FED EX or UPS. Can I leave it with the Mail Center?
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Maintenance

Who do I call for a maintenance emergency?
I donít see the question that I want to ask.
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Motor Pool

What is the cost of renting a vehicle?
What types of vehicles do you have to choose from?
Who can drive a SJC vehicle?
Can my spouse drive if I am in the vehicle?
Can I bring my child with me?
Do I have to rent a vehicle from the college for my SJC business trip?
How can I reserve a vehicle?
What information do you need for me to make a reservation?
Where can I pick up my reserved vehicle?
What if I have a reservation for pickup or return, during the weekend?
May I park my personal vehicle in the Physical Plant yard while I am renting an SJC vehicle?
I don't see the question that I want to ask.
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Painting

What do I do if I see graffiti on campus?
I donít see the question that I want to ask.
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Payroll

When is payday?
Where do I get my check?
I didnít get my check, what do I do?
I donít see the question that I want to ask.
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Physical Plant

How do I submit a work request online?
How do I check the status of a work order online?
What is the turnaround time for a work request?
I donít see the question that I want to ask.
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Purchasing

How can I find out if the product/service I want is under contract or check on the status of an order?
How does a company go about getting on the College's bid list?
Does the College have any insurance requirements for service contractors?
Should sales tax be included in bids or quotations?
How does the College recycle/dispose obsolete and unused equipment?
I'm not sure who to contact in the Purchasing Department to assist me, how can I find out?
What are the terms and conditions of a College's purchase order?
How do I get a tax exempt certificate for the College?
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Retiree Insurance

How often do I need to make payments on my Retiree Insurance?
What payment methods are available to pay for my Retiree Insurance?
I donít see the question I want to ask.
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Risk Management

Does College insurance cover me when I drive a personal vehicle for College business?
When I travel on College business and drive a College vehicle, can I take my family?
If a student is injured in class, can a college vehicle be used to transport the student to a medical facility?
If I apply to become a Notary Public with the State of New Mexico, will the College provide the required surety bond?
Why does a College employee have to initial and date each page of a contract or agreement?
Why does Risk Management have to review all contracts and agreements?
I don't see my question.
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Shipping and Receiving

How can I locate my Package?
How can I ship a package?
What time do packages arrive?
I don't see the question that I want to ask.
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Student Registration

When do I register and pay for my classes?
What is the last day I can pay before you drop my classes?
Where can I get my class schedule?
I donít see the question I want to ask.
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Support Services

Didn't your department used to be called Auxiliary Services?
What do you do in Support Services?
I donít see the question that I want to ask.
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Travel

Which form should I use?
How Much in advance should a travel requisition be processed?
Why are so many signatures required for Group Travel?
When I file a paper travel requisition how is the hotel / registration & airfare paid in advance?
Can advances be given on travel?
Does the College have gas cards available?
What is the current mileage reimbursement rate?
How does a travelor get reimbursed after the completion of a trip?
Who can I contact to ask questions that haven't been addressed?
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Vending

What do I do if I loose money in a campus vending machine?
Where are your "reimbursement" stations for refunds?
May I get a cash refund at any refund location?
I donít see the question that I want to ask.

Adult Basic Education

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ABE - Adult Education

How old do I have to be to attend classes?
What if I'm under 18 and want to attend classes?
How much does it cost to take GED or ESOL Classes?
Is a GED not the same as a high school diploma?
How many tests are there on the GED?
Is the GED easy?
What if I can only attend classes some of the time?
How long will it take me to get my GED?
How many times can I take the test?
I am really nervous about enrolling into the GED program. What can I expect?
What if I decide after enrolling that I am not ready to dedicate myself to school at this time in my life?
What happens if I enroll into the ABE program but I have to quit attending?
What happens if I take the Placement Test and I am ready to take the final GED tests in some subjects, but not others?
What happens if I pay the $40.00 testing fee to take all parts of the final GED test and I donít pass all parts of the final?
I took the final GED tests 2 years ago and I passed everything but math. Do I have to start all over again?
What available resources are there to assist students in need?
Once I pass the final GED tests, is there any assistance in helping me enroll into San Juan College?

Campus Alerts

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Campus Alerts

What is Rave Alert?
What type of messages will I receive?
Who can subscribe/use the service?
What is my Rave Alert login?
Do I need to login to Rave Alerts if my account is already setup?
What mobile phone carriers are supported?
What if my cell phone number changes?
What if my cell phone provider changes?
Will I receive advertisements or text messaging SPAM?
Who do I contact for assistance?
How will I identify incoming messages from Campus Alert?
How do I stop getting messages?

Center for Teaching Excellence

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Center for Teaching Excellence

Where do I find information about the Farmington area?
Is there an online portal for San Juan College? What can I do through it?
How often will I get paid? How do I set up direct deposit?
What if I lose my computer password or have computer issues?
What recreational and wellness services are available to Adjunct Faculty?
Do I need an ID card?
Can my spouse, kids, or I take classes at San Juan College? Is there a cost?
What does the Student Success Center do?
Where can I go for more information about Academic Advising?
Where can I learn about the Career Services Office?
What do I need to know about grading policies at San Juan College?
What do I need to know about student privacy (aka FERPA) and where can I keep up-to-date on FERPA guidelines?
Am I required to keep office hours?
Does San Juan have guidelines on writing course guides?
Where can I make copies for class?
Where can I find information about my courses, including rosters, links to post midterm and final grades, and other helpful information?
How can I improve my teaching?
Where can I get information about the library and its resources for faculty? Resources for students?
How can I learn about using technology in my classes?
What "Learning Management System" system does San Juan use? How do I learn more?
What is AQIP?
What does the Writing Center do?
Are the tutors able to help my students in courses other than first-year composition?
Will the tutors do my students' work for them?
Where can I find the organizational structure of San Juan College?
How do I set up my class roster?
What do I need to know about copyright issues? How can I learn more?
How do I know if students dropped my class?
How does San Juan handle course evaluations?
What resources are available for faculty teaching distance courses such as online courses?
How do I get to the Canvas homepage?
Where can I find tutorials on how to use Canvas?
How can I incorporate service learning into my courses? What resources are available for such an undertaking?
How can I create a better PowerPoint presentation?

Dental Hygiene Program

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Dental Hygiene Program

Is the Program Accredited?
What is the benefit of attending the Dental Hygiene Program at San Juan College?
What housing is available near San Juan College?
When does the Program start?
Do I have to have all of my prerequisites completed before I apply?
Do I send my official transcripts to the admissions office of directly to the Program?
Why do I have to apply to both San Juan College as well as to the Dental Hygiene Program?
How do I apply?
Can I complete the Program at my own pace?
Can I be exempt from any Dental Hygiene courses if I have previous experience as a Dental Assistant?
Am I considered a resident of New Mexico?
I have a degree. Can my transfer credits meet all of the Dental Hygiene Program prerequisites?
Can I test out or CLEP out of any classes?
When do I find out if I was accepted into the Program?

Disability Services

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Disability Services FAQs

Where is the Disability Service Office located?
What is a disability?
How can the Disability Services help me?
What does the term ďaccommodationĒ mean?
Who is eligible for services and "reasonable accommodation"?
How do I request Disability Services?
What can I expect from the intake appointment?
What forms do I need to bring for the initial meeting?
Does SJC provide or fund evaluations to determine if I have a disability?
Who will know that I have a disability?
What types of services and/ or accommodations are offered to Disability Services Students?
What is my role in making accommodations work?
Do I have to request accommodations each semester?
Do I have to pay for the assistive technology that I need?
Is there a due date for the Request for Services Form?
Why does my friend have the accommodation of extended test time but I donít?
I have a disability but donít need any accommodations. Do I need to notify the Disability Services Office?
How do instructors know I have accommodations?
I have the letters of accommodations to give to my instructors but I donít think I need them for one of my classes. Do I still have to give them to the instructor?
I have a temporary injury that impacts my learning. Can I get accommodations?
Does the Disability Services Office provide tutoring?
Iím a dual credit student with an IEP (Individual Educational Plan) or 504 Plan. Doesnít the college have to follow it?
Are there ďspecial ed classes or ďpull outsĒ in college?
I am having a hard time in my classes because English is not my primary language. Can I get accommodations?
What should I do if my accommodation needs are not being met?
What should I do if I have an academic dispute with my professor?
What should I do if I believe Iíve experienced discrimination because of my disability?
I have a disability but wanted to try classes without accommodations and now my grades are low. Can I get accommodations retroactively?
Are waivers or substitutions of courses that are required by SJC possible?
Could I be considered ďtoo disabledĒ to attend SJC?
I need to take placement or licensing exams proctored by an outside agency. What do I need to do to obtain accommodations for these tests?
Do you have a question or concern that you donít see listed here?
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Disability test

Do you have a question or concern that you donít see listed here?

Enrollment Services

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Enrollment Services

How do I apply?
What is the application fee?
Is there an application deadline?
Does San Juan College require a minimum SAT or ACT score?
Where do I take the Accuplacer Test?
Does San Juan College accept the GED?
How do I apply for Financial Aid?
What is my username and password?
How do I print a copy of my unofficial San Juan College transcript?
Where do I get a Student ID?
Where do I pay for my tuition?
If I attend San Juan College, will the credits that I receive transfer to another college or university?
If I submit my application online, how long will it take before I can register for classes?
When can I visit San Juan College?
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Dual Credit

Can my Dual Credit grades impact my future enrollment at SJC?
Do the grades I receive as a Dual Credit student affect the Lottery Scholarship?
Am I eligible for financial aid?
Do I have access to other SJC services and facilities?
Where do I pick up my textbooks?
Where is the Dual Credit office located?
If my high school is closed do I still need to attend my SJC class?
Can my parent/guardian or anyone else have access to my information at the college?

Financial Aid

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Basics

How do I apply for financial aid?
When should I apply for financial aid?
Does San Juan College have a deadline for applying for financial aid?
What is San Juan College's Federal School Code?
I applied for financial aid, but did not list San Juan College as one of the schools that should get a report. What do I do?
What happens if I miss the SJC April 1 priority application date?
Do I have to apply for financial aid every year?
If my parents are divorced, separated, or you were supported by "another person" am I required to complete parent information? Whose financial information should be used when I complete the FAFSA?
Do I have to be a US citizen in order to receive financial aid?
When will I find out how much financial aid I am receiving?
What happens if I completely withdraw after receiving financial aid? What happens if I drop hours after I receive financial aid for the semester?
Do I have to make satisfactory academic progress (SAP) in order to receive financial aid?
Do I need to let the Financial Aid Office know if I'm receiving additional funding from sources other than the Pell Grant?
Why does the Financial Aid Office put a hold on my account?
When will the Financial Aid Office send my San Juan College bill to me?
How can I find out the status of my child's financial aid file?
Why was my check less than my awarded amount?
What is Return to Title IV funds and how do I know if I will be required to repay this funding?
Do I have to claim Pell, Loans, Scholarships, or Work study wages on my Income Taxes?
I am transferring to San Juan College; does my financial aid automatically transfer with me?
Why do I keep receiving new award letters?
Am I eligible to receive financial aid if I attend summer classes?
How do I get my Personal Identification Number (PIN) for the FAFSA website?
How do I change my PIN number for the FAFSA?
How do I change my name on my FAFSA application?
How do I receive my financial aid?
I live by myself, why do I need to include my parents' information?
What if I only drop one class? How will this affect me?
Can I get a Pell Grant for the summer session?
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Loans

Does San Juan College participate in loan programs?
How do I apply for student loans?
Do I have to complete a Promissory Note in order to receive a student loan?
What is an Entrance or Exit Counseling?
What happens if I drop hours after I receive financial aid for the semester?
What happens if I completely withdraw after receiving financial aid?
Do I need to let the Financial Aid Office know if I'm receiving funding from a source other the Student Financial Aid?
Do I have to claim Pell, Loans, Scholarships, or Work study wages on my Income Taxes?
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Scholarships

What happens if I drop hours after I receive financial aid for the semester?
What happens if I completely withdraw after receiving financial aid?
Do I have to make satisfactory academic progress in order to receive financial aid?
Do I have to claim Pell, Loans, Scholarships, or Work study wages on my Income Taxes?
Do I need to let the Financial Aid Office know if I'm receiving funding from a source other the Student Financial Aid?
When do I receive my Native American scholarship?
Why was my Native American scholarship returned?
Who handles the Native American scholarships?
Do I submit my Native American scholarship applications to the Financial Aid Office?
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Workstudy

How do I apply for work-study?
Do I have to claim Pell Grant, loans, scholarships, or work-study wages on my income taxes?
What happens if I completely withdraw after receiving financial aid?
What happens if I drop below the required enrollment while on work-study?
Do I need to let the Financial Aid Office know if I'm receiving additional funding from another source other than the SJC financial aid office?
How many credits do I need to participate in the work-study program?
Can I work during spring break or the breaks between semesters?
When do we get paid for work-study?
Where can I find a timesheet, timesheet deadlines and pay dates?
Where would I look for job postings?
Do I have to work 20 hours per week?
Do I have to meet satisfactory academic progress requirements in order to receive financial aid, including work-study?

Launch Program

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General

If I am not Native American, can I still participate in these programs?
Do I have to stay in the dorms to be in the Summer Bridge Program?
If I am not 18 yet, can I still apply for the Launch summer programs?
Is child care available during summer programs?
What if I don't plan to go to San Juan College in the fall? Can I still participate in the Summer Bridge Program?

Math Center

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Math Center

Can I Get One-On-One Tutoring?
I Live Far Away. Is There Another Option To Get Help?
What Happens If I Miss My One-On-One Appointment?

Online Services

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Online Services

Technology Requirements for Online Courses...
How do I register for an online course?
How do I get an email account?
When do I get a Canvas Account?
When does my online class begin? When does it end?
How do I access my online course?
How do I get started in my online course?
What kind of academic support services are available for online students?
How do I turn in assignments, communicate with my instructor, and take tests/exams?
Who do I contact with questions pertaining to the course?
I don't know how to contact my instructor...
I don't see all or some of my courses...
I can't open a video in my course...
How do I learn how to use Canvas?
Where can I check my grades...
Who do I contact for technical questions?
How do I drop an online course?
How do I enable cookies on my computer?
How do I disable pop-up blockers on my computer?
How do I enable Java on my computer?
How do I enable JavaScript technology on my computer?
How do I delete my temporary Internet files?

PTA Program

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PTA Program

Are the On-Campus and Online PTA Programs accredited?
Can I take the Test of Essential Academic Skills for Allied Health (TEAS V for AH) more than once?
How do I schedule the Test of Essential Academic Skills for Allied Health (TEAS V for AH) at SJC if I live in another state? Can I schedule it myself and have the scores transferred to the PTA Program?
I have all of my prerequisite courses completed at another college or university. When can I apply to the program?
How do I find my SJC username and password?
How do I find and access my SJC portal?
How do I find out about payment options for tuition, etc.?
How do I find out what textbooks I need for my classes?
How do I access the SJC academic calendar including current refund rates, deadlines, etc.?
How do I access the Financial Aid Office?
What are the tuition and fees at SJC?
How do I access Web Advisor to register for classes, drop classes, etc.?
What are the benefits of attending the PTA Program at San Juan College?
Is the Online PTA Program completely online?
What about lodging near San Juan College?
When does the PTA Program start?
Are the prerequisite courses available online?
How do I apply?
Can the programs be completed at my own pace?
Can clinical externships be completed on my schedule and part-time?
Can I be exempt from any PTA courses if I have a previous degree in athletic training or related field?
Am I considered a resident of New Mexico?
What other fees do I need to know about related to the PTA Program?
I have a degree. Can my transfer credits meet all of the PTA program prerequisites?
Can I test or CLEP out of any classes?
When do I find out if I was accepted into the technical program?
Can I take some of my prerequisite classes during the final fall semester at another college or university?
I do not have any college level courses and need to complete all of my prerequisite courses. What do I need to do?

Renewable Energy

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Renewable Energyy

Do I have to meet any requirements to start taking courses in the program?
How does the Certificate program differ from the two-year Associate of Applied Science degree?
When can I start?
What does it cost to attend your program? Are there any additional fees?
Do you offer on-line courses or short courses in renewable energy?
Do you need to have any prior hands-on experience, such as in the building trades or electrical experience?
Do you have a job placement service for graduates?
What kind of work can I expect to do after completing your program?

Technology Services

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HelpDesk

What is the SJC Acceptable Use Policy?
How do I use my voicemail?
Why won't my password work?
How do I access network files from off-campus?
How do I access my email from off campus?
How do I use the Outlook 'Out of Office' auto reply function?
How do I use the Outlook Web Access?
How do I share a calendar in Outlook?
What is chain email and why shouldn't I forward it?
How do I use the HelpDesk Interface?
What is a computer virus?
Why shouldn't I play Real Radio or Real Audio?
How do I search for a file that I saved, but do not remember where?
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MySJC Portal

Do I need to login to the Portal?
I can't login / access the Portal!
Should I logout after using the Portal?
How do I access the Portal from off campus?
What is the preferred browser for the Portal?
Why do I "Enter my credentials"?
Are there written documents on using the Portal?
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Network Data Drives

What is the H: drive?
What is the S: drive?
How do I manage files on my H: drive?
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Office 365 Migration

How does Live@edu compare to Office 365?
Are there differences in mailbox size between Live@edu and Office 365?
Live@edu provided full access to SkyDrive. What happens to my SkyDrive accounts and data?
Are there password policy differences between Live@edu and Office 365?
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Outlook Live Email

What is Office 365?
What are the benefits of Office 365?
How do I access my student email?
How do I forward my student email to another email account?
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Passwords

What do I do if I forget my password?
How do I change my password?
How often will I have to change my password?
Why do I need to change my password?
Can I change my password to one I have used previously?
How do I choose a secure password?
Will any of the systems I access not automatically change when I change my password?
How do I change my passwords for these systems?
Why does the system sometimes lock me out?
How will I know my password is about to expire?
What are some other ways I can help protect my password?
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Printing

Printer and Copier changes

Title IX

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Title IX and Students

What is Title IX?
Who is protected under Title IX?
Isn't Title IX just about athletics?
As a student at San Juan College, am I protected from sex discrimination?
Is it possible to be sexually harassed or assaulted by someone of the same gender?
Are gay and lesbian students protected from gender-based harassment?
What is sex discrimination? How is it defined?
What are some examples of gender-based discrimination, sexual harassment, and sexual assault?
What should I do if I think I have been discriminated against?
Whom do I tell?
If I file a complaint does it remain confidential?
Will my parents be told?
Do I have to name the alleged respondent?
What do I do if I am accused of gender-based discrimination?
If an incident of sexual violence occurs off campus, can the college investigate?
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Title IX Department of Public Safety

What should I do if I am uncertain about what happened?
What do I do about preserving evidence of a sexual assault?
Campus Sex Crime Prevention Act

Transfer Center

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Transfer Center

Is the coursework harder at a baccalaureate institution?
Will I be eligible for scholarships and/or financial aid as a transfer student?
I heard I can get a bachelor degree at SJC, is that true?
Do I need to take a foreign language to get into a University?
I completed the General Studies AS degree but I still don't know what to major in when I transfer, is that a problem?
How can I know that the classes I take at SJC will transfer?
Once I have earned my AS or AA degree am I guaranteed to get into my major at a university?
How long will it take me to finish my bachelor degree after I transfer?
I have a lot of 'W's. Is that a problem?
I have bad grades at another college and want to start over. Do I have to report that I attended that school?
What happens if I don't report all the previous schools I attended?
Can I change my major after I transfer?
When do I apply to transfer?
I repeated a class. Why is my first class still on my transcript and why hasn't my GPA changed?
When is SJC's Graduation Application deadline?
How do I have my SJC transcript sent to a college or university for admissions?

Veterinary Technology

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General Program Information

How is the program structured?
When can I begin the program?
Is the program nationally accredited?
Is there more information on AVMA accreditation criteria for veterinary technology programs?
How long does it take to complete the program?
What is the difference between the Certificate and the AAS degree programs?
Will I ever have to travel to the main campus for testing or evaluation?
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Course Requirements

What prerequisites and general studies classes are required to complete the program?
Is there a list of all the required classes for the A.A.S. degree?
Will my pervious college work transfer for required prerequisites and program classes?
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Financial Considerations

Is financial aid available for the program?
What is the approximate cost of tuition and books?
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How to Apply

How long does it take to apply to the College and be admitted?
What forms and documentation are required for the program?
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Advising and Registration

How do I schedule an appointment with the program advisor?
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Technology and Course Access

What computer and software is required to complete the program?
How do I access my classes each term?
How are the courses structured?
How do I contact my instructors?
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Off-Campus Clinical Instructional Site (OCCI) Requirements

What are the hands-on clinical requirements and tasks for the program?
What are the criteria for a clinical site in Tier 2, 3, and 4?
What species of animals are necessary to meet OCCI requirements?
Can you help place students in OCCI sites that do not already have one?
How long does it take to complete clinical hands-on assignments?
How does the program verify studentís clinical work?
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Fast Track Labs

What are Fast Track Labs?
Is there an overview presentation for the labs?
What is the best way to get to Waco?
When are the labs held?
What is the cost of the labs?
How long do the labs run and what is the schedule for the labs?
What should I bring to the labs?
Where do students stay during the labs?
Which species will students be working with?
What if I chose not to attend the labs?
Can friends or family members accompany students to the labs?
Are there things to do in Waco for family members and friends?
If I have more specific questions about the Fast Track Labs, whom should I contact?
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Additional Questions

If I have additional questions, how do I contact the program?

Demonstration

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General Questions

This is cool! Can I add my FAQs to my site?
Is it possible to move questions up and down (re-arrange) the list?
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Complicated Questions

Is it possible to move questions up and down (re-arrange) the list?
Can I pick up my check or a vendor check?
My department earns money-can we spend the money we earn?