Frequently Asked Questions (FAQs)

Department: All, Administrative Services, Adult Basic Education, Campus Alerts, Center for Teaching Excellence, Dental Hygiene Program, Disability Services, Enrollment Services, Financial Aid, Launch Program, Math Center, Online Services, PTA Program, Renewable Energy, Student Services, Technology Services, Technology Services Guide for Faculty and Staff, Title IX, Transfer Center, Veterinary Technology, Demonstration

Tag: All, faculty, high, other, parent, staff, student

Administrative Services

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Painting

What do I do if I see graffiti on campus?
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Payroll

When is payday?
Where do I get my check?
I didnít get my check, what do I do?
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Physical Plant

How do I submit a work request online?
What is the turnaround time for a work request?

Center for Teaching Excellence

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Center for Teaching Excellence

How often will I get paid? How do I set up direct deposit?
What if I lose my computer password or have computer issues?

Online Services

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Online Services

How do I register for an online course?
Where can I check my grades...

PTA Program

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PTA Program

How do I find my SJC username and password?
How do I find and access my SJC portal?
How do I access Web Advisor to register for classes, drop classes, etc.?

Technology Services

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HelpDesk

Why won't my password work?
How do I access network files from off-campus?
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MySJC Portal

How do I access the Portal from off campus?
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Network Data Drives

What is the H: drive?
What is the S: drive?
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Outlook Live Email

What is Office 365?
How do I access my student email?
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Passwords

What do I do if I forget my password?
How do I change my password?
How often will I have to change my password?