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netLibrary FAQ

Frequently Asked Questions:

1.) Are patrons required to have a NetLibrary account to view books from home?

Yes. They must sign up for this free account on an SJC campus computer, but after that they can go into NetLibrary ebooks from home. NetLibrary will prompt them for their NetLibrary login and password.

2.) Do they need to "check out" an ebook in order to have access to it for more than 15 minutes?

No, "View This Book" serves as a way to look at the book for a long period of time.

3.) When one of our library patrons selects "View This Book" how long are they allowed to view it?

The view functionality allows a user to access a copy of a title on a rolling 15 minute basis. If the user continues to be active in reading the title (e.g. turning pages, conducting full-text searches, taking notes, navigating the Table of Contents) they will continue to have access. Once the user becomes inactive, either by not performing any of the functions listed or by ending their session, the copy will become available for another user to access.

4.) If they select "View This Book" and forget to close it out, how long before it times out so another user can access it?

After 15 minutes of inactivity, the eBook automatically closes out and is put back on the shelf for another patron to use.