Faculty
|
Please rate the effectiveness of OTS communications to the campus community (newsletters,
web pages, periodic emails, tech forums, periodic OTS open house events, etc.) |
| Rating |
Count |
| Excellent |
36 |
| Very Good |
27 |
| Good |
11 |
| Fair |
3 |
| Poor |
1 |
| N/A |
2 |
| |
80 |
 |
| |
Please rate the involvement, leadership and participation of OTS management in the campus
community. |
| Rating |
Count |
| Excellent |
27 |
| Very Good |
30 |
| Good |
13 |
| Fair |
4 |
| Poor |
0 |
| N/A |
6 |
| |
80 |
 |
| |
How satisfied are you with WebCT and other learning technology tools? Please supply
comments and suggestions below. |
| Rating |
Count |
| Excellent |
18 |
| Very Good |
19 |
| Good |
16 |
| Fair |
7 |
| Poor |
1 |
| N/A |
19 |
| |
80 |
 |
| |
| When accessing the campus network from on-campus locations, please rate its reliability. |
| Rating |
Count |
| Excellent |
45 |
| Very Good |
20 |
| Good |
8 |
| Fair |
2 |
| Poor |
1 |
| N/A |
4 |
| |
80 |
 |
| |
Please rate your experience accessing campus network services from off-campus locations
(email. Web pages, collaboration tools, course management systems, administrative systems,
etc.). |
| Rating |
Count |
| Excellent |
22 |
| Very Good |
24 |
| Good |
11 |
| Fair |
7 |
| Poor |
2 |
| N/A |
14 |
| |
80 |
 |
| |
| Please rate the reliability of Help Desk Services |
| Rating |
Count |
| Excellent |
34 |
| Very Good |
24 |
| Good |
8 |
| Fair |
7 |
| Poor |
4 |
| N/A |
3 |
| |
80 |
 |
| |
| Please rate the appropriateness of Help Desk service hours. |
| Rating |
Count |
| Excellent |
32 |
| Very Good |
24 |
| Good |
12 |
| Fair |
7 |
| Poor |
1 |
| N/A |
4 |
| |
80 |
 |
| |
Please rate the effectiveness of technical support for labs, classrooms, and office computer
systems (desktops, laptops, printers, network connectivity, smart classroom devices, etc.). |
| Rating |
Count |
| Excellent |
29 |
| Very Good |
28 |
| Good |
11 |
| Fair |
6 |
| Poor |
0 |
| N/A |
6 |
| |
80 |
 |
| |
Please rate your overall experience with campus media equipment managed by OTS
(availability, reliability and condition of projectors, video equipment, laptops,etc.). |
| Rating |
Count |
| Excellent |
32 |
| Very Good |
28 |
| Good |
11 |
| Fair |
3 |
| Poor |
1 |
| N/A |
5 |
| |
80 |
 |
| |
Please rate the reliability of hardware and software in labs, classrooms and other general
purpose areas. |
| Rating |
Count |
| Excellent |
18 |
| Very Good |
40 |
| Good |
7 |
| Fair |
3 |
| Poor |
0 |
| N/A |
12 |
| |
80 |
 |
| |
| Please rate the services provided by campus Lab Assistants. |
| Rating |
Count |
| Excellent |
11 |
| Very Good |
17 |
| Good |
23 |
| Fair |
4 |
| Poor |
2 |
| N/A |
23 |
| |
80 |
 |
| |
Please rate the degree to which OTS understands and supports the institution's learning
technology goals, vision and objectives. |
| Rating |
Count |
| Excellent |
32 |
| Very Good |
28 |
| Good |
6 |
| Fair |
4 |
| Poor |
3 |
| N/A |
7 |
| |
80 |
 |
| |
