Survey Results

Student
Please rate the effectiveness of OTS communications to the campus community (newsletters,
web pages, periodic emails, tech forums, periodic OTS open house events, etc.)
Rating Count
Excellent 61
Very Good 75
Good 42
Fair 4
Poor 4
N/A 6
  192
Student Question 1 Results Chart 
 
Please rate the convenience of the full campus wireless network.
Rating Count
Excellent 100
Very Good 43
Good 23
Fair 3
Poor 2
N/A 21
  192
Student Question 2 Results Chart
 
Please rate your experience accessing campus network services from off-campus locations
(email. Web pages, collaboration tools, course management systems, administrative systems,
etc.).
Rating Count
Excellent 71
Very Good 55
Good 31
Fair 13
Poor 3
N/A 19
  192
Student Question 3 Results Chart
 
Please rate the reliability of Help Desk Services
Rating Count
Excellent 64
Very Good 56
Good 43
Fair 11
Poor 2
N/A 16
  192
Student Question 4 Results Chart
 
Please rate the appropriateness of Help Desk service hours.
Rating Count
Excellent 58
Very Good 64
Good 37
Fair 10
Poor 3
N/A 20
  192
Student Question 5 Results Chart
 
Please rate your overall experience with campus media equipment managed by OTS
(availability, reliability and condition of projectors, video equipment, laptops,etc.).
Rating Count
Excellent 65
Very Good 54
Good 37
Fair 10
Poor 1
N/A 25
  192
Student Question 6 Results Chart
 
Please rate the reliability of hardware and software in labs, classrooms and other general
purpose areas.
Rating Count
Excellent 77
Very Good 63
Good 34
Fair 7
Poor 2
N/A 9
  192
Student Question 7 Results Chart
 
Please rate access to open labs considering equipment availability and lab hours.
Rating Count
Excellent 78
Very Good 63
Good 27
Fair 9
Poor 3
N/A 12
  192
Student Question 8 Results Chart
 
Please rate the services provided by campus Lab Assistants.
Rating Count
Excellent 63
Very Good 51
Good 48
Fair 9
Poor 4
N/A 17
  192
Student Question 9 Results Chart