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Frequently Asked Questions

Accounts Receivable

Mission Statement

Leading the way in service excellence, the Business Services Team facilitates, maintains, enhances and supports the endeavors of San Juan College and its faculty, staff and students.

Department Information

Accounts Receivable provides San Juan College with billing services for students and departments. Accounts Receivable is also responsible for mailing Financial Aid checks as well as handling the daily deposits from clubs and vendors. Please note that the following divisions fall under the Accounts Receivable umbrella:

Student Receivables

Childcare

Test Fees

Petty Cash

Possible Dreams Scholarships

Staff Waivers

Staff Listing

Dana Husted    (505) 566-3645 Account Receivable Manager
Lisa Nash        (505) 566-3258 Sponsor Billing & Refunds
Dedi Greenfield (505) 327-5705 School of Energy & Center for Workforce Training Accounts Receivable
Todd Bishop     (505) 566-3396 Cashier
Blanca Frias     (505) 566-3016 HHPC, Waivers & Cashier
Jael Raymond   (505) 566-3255 Invoice & Reconciliation
Barbra George  (505) 566-3342 Cashier & School of Energy Invoicing 

Location

mapThe Business Office is located on the ground floor of the Educational Services Center building (Clock Tower), Room 4149  

Hours of Operation

Monday, Wednesday & Friday
8:00 am - 5:00 pm

Tuesdays
8:00 am - 7:00 pm

Thursdays
9:00 am - 5:00 pm

What's my tuition balance?

Webadvisor Website

Important information about statements and payments

NelNet payment options are available for student enrollments for all semesters. Nelnet is available through WebAdvisor.

Spring 2013 Refund Policy

Refunds for tuition and fees depend on the start date, length of the course and the date the student dropped the course.

  • Student accounts are credited at the time the drop occurs.
  • Disbursements of credit balances on student accounts will take place beginning February 8, 2013.
  • Refunds for credit card payments are placed back on the credit card.
  • All other disbursements are mailed to students at their address. Address corrections should be completed through Admissions and Records office.
  • Dropping courses after January 8 may result in refunds of less than 100% of tuition and fees (see table below.) Students are responsible for any and all charges incurred on their student account if refund of tuition and fees is less than 100%.
2013 SPRING REFUND CHART
  Refund Rate Period
Course Length 100% 75% 50% 0%
13-15 Weeks Through Jan 8 Jan 9 - 22 Jan 23 - 29 5PM Jan 30 or later
9-12 Weeks Before 1st day of class Friday 1st week of classes Friday 2nd week of classes After Friday of 2nd week
5-8 Weeks Before 1st day of class N/A Friday 2nd week of classes After Friday of 2nd week
4 Weeks or less Before 1st day of class N/A 1st day of class After 1st day of class

 

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