How We Can Help You
The San Juan College (SJC) Counseling Center provides free, solution-focused personal counseling for currently enrolled students at SJC. “Students” include all persons who are registered in a San Juan College credit class. Adult Basic Education, General Education Degree, San Juan College High School, and Dual Credit students are included in this definition.
Counseling Services provides the following:
- Crisis intervention.
- Solution-focused counseling for such matters as: anxiety, depression, trauma, sexual assault, domestic violence, loneliness, relationship concerns, grief and loss, family stress, sexual orientation, homesickness, college-related transition, and personal growth and development.
- Teaching skills development for academic success, such as test anxiety, stress management, time management, coping skills, and self-esteem.
- Assessment and referral to other campus and community resources.
- Mental health consultation, education, and outreach programs for students, faculty, and staff.
All interactions with counseling services are confidential. This includes scheduling, attendance, content of sessions, progress in counseling, and your counseling records. No record of counseling is contained in any academic, educational, or job placement file. At students’ discretion, they may request that a counselor release specific information about their counseling sessions to designated entities. This must be done in writing on a Release of Information form.
Exceptions to Confidentiality
- For medical emergencies.
- If there is evidence of clear and imminent danger of harm to self and/or others – a counselor is legally required to report this information to the authorities responsible for ensuring public safety.
- New Mexico state law requires that anyone who learns of or strongly suspects physical or sexual abuse, or neglect of any person under 18 years of age or of an elder adult, must report this information to appropriate authorities.
- A court order issued by a judge may require a counselor to release information contained in records and/or require a counselor to testify in a court hearing.
- Counselors may consult with other counselors to provide the best possible care. These consultations are for quality assurance of services and professional purposes only.
Scheduling an Appointment
It is recommended that students make appointments for all counseling sessions in order to confirm that a counselor will be available to them. Crisis situations will be handled as quickly as possible by a counselor.
There are several ways to schedule an appointment
- The most convenient method for many students is to call the Counseling Center directly at 505-566-3404.
- Students can stop by the Counseling Center in-person to schedule an appointment.
- Students may send the Counseling Center an email request from their San Juan College email accounts to: email@example.com.
If a student has a scheduled appointment with a counselor and needs to reschedule the appointment, please call or email the Counseling Center in advance at 505-566-3404 or firstname.lastname@example.org . Please know that we work hard to accommodate the needs of all students on campus and that each appointment is important. Your communication and patience is greatly appreciated.
No Show Policy
We appreciate prompt arrival for appointments. Please notify us at 505-566-3404 if you will be late. Twenty-four hour notification of cancelation allows us to use the time for others. A “No Show” Policy limits the number of No Shows before counseling services are suspended. A student who misses an appointment without notifying the Counselor Center is considered a No Show. Two consecutive No Shows or a total of any three No Shows can generate a suspension from counseling services for a period of three months from the time of the last No Show. Counselors will notify students of their ineligibility via the student’s SJC e-mail, with a copy placed in the student’s counseling file. Any exceptions to this practice will be documented in the student’s file.
Online & Distance Counseling
The New Mexico Counseling and Therapy Practice Board (NMCTPB) and the New Mexico Social Work Board (NMSWB) do not currently recommend online or distance counseling as an acceptable practice. In New Mexico, the only type of counseling acceptable to these Boards is face-to-face with clients. Due to this position, San Juan College does not provide online/distance counseling at this time. If an off-campus student requests counseling, a referral to a community-based counselor or a helpline in the student’s state or vicinity will be made. Any future changes to this policy will remain in alignment with NMCTPB and NMSWB recommendations.
There are multiple reasons for referring clients to community-based therapists. The following reasons are the most common:
- Multiple issues that will likely require extensive therapy
- Current drug and/or alcohol use
- Substance abuse treatment is needed
- Eating disorders treatment is needed
- Inpatient psychiatric treatment is required
- Case management
- Medication management
- Student will be finishing degree or certificate program and be leaving SJC before a reasonable course of treatment can be provided at SJC
- Student stops actively attending classes at SJC
- Couples counseling is required
Clients are obligated to make their own payment arrangements with community-based therapists.
- ULifeline Mental Health Screening
- ULifeline is a comprehensive, confidential, online resource center where students can feel comfortable searching for the information they need regarding mental and emotional health. Take a look around and explore what ULifeline has to offer!
- Hotlines / Crisis Intervention
- Mindfulness (Takes you away from SJC website; connects with Loyola University website)