Frequently Asked Questions (FAQs)

Department: All, Administrative Services, Adult Basic Education, Campus Alerts, Center for Teaching Excellence, Dental Hygiene Program, Disability Services, Enrollment Services, Financial Aid, Launch Program, Math Center, Online Services, PTA Program, Renewable Energy, Student Services, Technology Services, Technology Services Guide for Faculty and Staff, Title IX, Transfer Center, Veterinary Technology, Demonstration

Tag: All, faculty, high, other, parent, staff, student

Administrative Services

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3rd Party Billing, Charging, and Refunds

When will I be receiving my Pell money and when can I pick it up?
I don't see the question I want to ask.
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What are your store hours?
When is your book buyback and do I need my receipt?
When can I charge my books to my financial aid and what do I need to bring?
What is your refund policy?
I don't see the question that I want to ask.
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Budget & Finance

I don't see my question.
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What are the new construction projects and where are they located?
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Who do I call if there is a spill?
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What do I do if the clock is not working?
What do I do if the power is not working?
What do I do if lights are burned out in a room?
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If I don't have Adobe Acrobat, can I still use an online form?
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Locksmith Services

How do I request keys or an electronic access card?
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Mail Center

When does the postal rate increase happen?
Are Forever Stamps really good after the rate increase happens?
Can I pay for stamps by either a personal check or by putting them on a college account?
Can I send a package in the postal system to arrive in one or two days?
Can I send packages to international destinations from the mail center?
Do you take credit or debit cards for services at the Mail Center?
I have a UPS or FED EX package that was signed for. When will you deliver it to me?
I am new to the College. How often is my mail delivered to me at my work station?
When do I have to have my mail to the Mail Center for it to be delivered to the Post Office?
What are the services that are offered in the Mail Center?
I have a package already labeled for FED EX or UPS. Can I leave it with the Mail Center?
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Who do I call for a maintenance emergency?
I donít see the question that I want to ask.
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What do I do if I see graffiti on campus?
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Student Registration

When do I register and pay for my classes?
What is the last day I can pay before you drop my classes?
Where can I get my class schedule?
I donít see the question I want to ask.
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Support Services

Didn't your department used to be called Auxiliary Services?
What do you do in Support Services?
I donít see the question that I want to ask.
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What do I do if I loose money in a campus vending machine?
Where are your "reimbursement" stations for refunds?
May I get a cash refund at any refund location?
I donít see the question that I want to ask.