The Online Services team is available to help San Juan College faculty with support for Canvas, instructional design assistance, content creation, and Quality Matters course review support and preparation. We can be reached at or by calling 505-566-3310 or 505-566-4070.

San Juan College Course Design Checklist

This checklist provides information on the items that need to be in your Canvas courses in order to meet Quality Matters standards.

Accessibility Information

TechSmith Relay Tutorials

What is TechSmith Relay

Getting Started with TechSmith Relay

Video Conversion Software (converts to MP4)



Check Canvas (Rich Content Editor in pages, assignments, quizzes, and discussions) for Accessibility

Check Word, Excel, and PowerPoint for Accessibility

  1. Click File > Info.
  2. Select the Check for Issues button.

    Tip: To the right of the Check for Issues button, under the Inspect heading, is a list of any potential issues.

    Inspect Workbook group

  3. In the Check for Issues drop-down menu, select Check Accessibility.

    Check Accessibility menu item

  4. The Accessibility Checker task pane appears next to your content and shows the inspection results.

    Inspection Results group

  5. 5. To see information on why and how to fix an issue, under Inspection Results, select an issue. Results appear under Additional Information, and you’re directed to the inaccessible content in your file.

    Additional Information group

Understand the inspection results

After Accessibility Checker inspects your content, it reports the inspection results based on the severity of the issue found, categorized as follows:

  • Errors. Issues that are reported as errors include content that is very difficult or impossible for people with disabilities to understand.
  • Warnings. Warnings, in many cases, mean that the content is challenging for people with disabilities to understand.
  • Tips. Tips let you know that, even though people with disabilities can understand the content, it could be better organized or presented to improve their experience.

Check PDF Files for Accessibility

Open the file in Adobe Acrobat.

  1. Click Tools at the top left. If Accessibility is not displayed in the right pane, add it to the list by scrolling to the Protect and Standardize group in the left pane and click Add under the Accessibility icon.
  2. Click the Accessibility Icon. The results are displayed in the Accessibility Checker panel on the left, which also has helpful links and hints for repairing issues.

Because the Full Check feature cannot distinguish between essential and nonessential content types, some issues it reports don’t affect readability. It’s a good idea to review all issues to determine which ones require correction.

The report displays one of the following statuses for each rule check:

  • Passed: The item is accessible.
  • Skipped By User: Rule was not checked because it wasn’t selected in the Accessibility Checker Options dialog box.
  • Needs Manual Check: The Full Check feature couldn’t check the item automatically. Verify the item manually.
  • Failed: The item didn’t pass the accessibility check.
Set alt-text on images in Canvas
UDOIT Video instructions

Helpful Documents

We have instructional documents available for faculty and staff on the use of Canvas and the applications San Juan College has installed within Canvas.

Unicheck Instructor Guide

Using Unicheck Plagiarism Checker in Canvas Video

SmarterProctoring Knowledge Base

SoftChalk Guides for Faculty (SoftChalk Create is what is installed on your computer)


We have a number of tutorial videos available for Canvas and the applications that San Juan College has within Canvas. Contact Online Services ( if you need any help or have any questions about any of these processes or applications.

When Chrome Blocks Canvas

How to Print a Canvas Exam using Repondus

Uploading Photos to Embed in Discussions

Overview of Unicheck

How to Create an Unicheck Assignment

Unicheck Submission Process for Students