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Academies and Certificate Programs through Center for Workforce Development

Discover a world of opportunities at the Center for Workforce Development, SJC. We offer CompTIA Academy with IT infrastructure and cybersecurity certifications. Explore cloud skills with Amazon Web Services. Enhance administrative prowess with Administrative Assistant Fundamentals and embark on a promising career in healthcare with our Medical Assistant Program. Master Microsoft Office through our Specialist Associate Certification. Prepare for teaching with Substitute Teacher Training. Join us for competency-based programs and unlock a prosperous future.

Begin Your Healthcare Career with the Medical Assistant Program at San Juan College!

Why Study to Become a Medical Assistant

Medical Assistants perform various medical administrative and clinical support functions in an outpatient clinical setting, including administrative and clinical duties. This field continues to be one of the top-growing careers in the state and nationally, with an annual salary range of $37,190 to $45,760. Students who complete San Juan College's 12-month Medical Assistant Program are prepared for the American Medical Technologist, Registered Medical Assistant certification exam.

Why complete the Medical Assistant Program at San Juan College

Acquire a Diverse Range of Medical Skills

Gain expertise in a wide range of vital topics, including Medical Terminology, Drugs and Diseases, Anatomy and Physiology, Phlebotomy, First Aid and CPR, Clinical Skills and Procedures, and Medical Administrative Skills through our extensive curriculum.

Participate in a Clinical Externship

Dive into the medical world with hands-on experience through our Clinical Externship, where you will apply your learning in real-life scenarios and gain practical skills.

Prepare for Professional Certification in Just One Year

Complete our 12-month program and be thoroughly prepared for the American Medical Technologist, Registered Medical Assistant certification exam.

Earn a Certificate of Completion

Upon meeting all program requirements, you'll receive a recognized Certificate of Completion from San Juan College.

What You'll Learn in the Medical Assistant Program

The Medical Assistant Program at San Juan College will provide you with the knowledge, skills, and experience necessary to excel in this dynamic and growing field. Prepare for your future career with courses such as: 

  • Theory of Phlebotomy
  • Basic Medical Terminology
  • CPR & First Aide
  • Anatomy & Physiology for Medical Assistants
  • Drugs & Diseases
  • Basic Health Skills I
  • Basic Health Skills II
  • Administrative Competencies
  • Administrative Competencies/Lab
  • Medical Assistant Clinical Ambulatory Care
  • Externship
  • Practice Hours

Eligibility Criteria

  • High school graduate/GED
  • Fingerprint/Background clearance check
  • Up-to-date immunization record
  • Consent to a drug screen
  • Program Prerequisite: Students will need to pass reading and math assessments.

Join Our Next Cohort Today

Dates of Program: February 12, 2024 - January 2025
Location: Quality Center for Business, Room 5023
Cost: $11,200 (Contact us today to find out if you qualify for a scholarship opportunity.)

The next cohort begins on February 12, 2024 (Assessments must be completed by February 6, 2024).

Contact Devonna Coolidge at (505) 566-3414 or email for more information and to get started! 

Connect now!

CompTIA certifications are recognized throughout the industry as the standard for proving foundation-level skill sets and are the only industry-supported, vendor neutral programs on the market today.

CompTIA offers four Core certifications:

  • IT Fundamentals (36 hours) is a pre-career certification focused on IT foundation framework
  • CompTIA A+ (69 hours) is focused on user support and device connectivity
  • CompTIA Network+ (60 hours) targets core system connections with endpoint devices, and
  • CompTIA Security+ (36 hours) is focused on entry level cybersecurity skills.

CompTIA certifications are credentials achieved through a testing process to validate knowledge within a specific IT support function. Academy includes necessary books and payment for the certification exams.

Pre-requisite: A conversation with the Operations Coordinator is required prior to being accepted into the program to ensure that you have basic computer skills, and preferably prior IT training or experience

Live Online, $5,796
To register and discuss the necessary skills, call 505-566-4208.

Discover the foundational information you need to get started in IT. CompTIA boasts its IT Fundamentals (ITF+) certification “is the only single certification that covers all areas of IT foundations, creating a broader understanding of IT.” This course will prepare you to take the CompTIA Fundamentals certification exam. 36 hrs

Instructor: DR. PENN WU

2/1-2/29, TUE & THU, 3-7 pm, Live Online, $1,099

To register, call 505-566-3214

Be prepared to think on your feet to perform critical IT support tasks. CompTIA A+ certification is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential. This course will prepare you to take the CompTIA A+ certification exam. 69 hrs

Instructor: DR. PENN WU

3/6-4/4, WED & THU, 2-7 pm, 3/9, 3/16, 3/23 & 4/6, SAT, 8 am-12:45 pm, Live Online, $2,099

To register, call 505-566-3214

Network creation and maintenance are vital to nearly all businesses that have an online presence or rely on online data storage and management. CompTIA Network+ prepares you to support networks on any platform and covers specific skills to design and implement functional networks on the job. This course will prepare you to take the CompTIA Network+ certification exam. 60 hrs

Instructor: DR. PENN WU

4/10-5/4, WED & THU, 2-7 pm, SAT, 8 am-1 pm, Live Online, $1,399

To register, call 505-566-3214

IT security jobs are in high demand! CompTIA Security+ emphasizes hands-on practical skills to ensure you are prepared to solve a wide variety of today’s complex security issues. The Security+ certification is chosen by more corporations and defense organizations to validate baseline security skills and for fulfilling the DoD 8570 compliance. This course will prepare you to take the CompTIA Security+ certification exam. 36 hrs

Instructor: DR. PENN WU

5/8-6/1, WED & THU, 3-7 pm, SAT, 8 am-12 pm, Live Online, $1,199

To register, call 505-566-3214


Looking for paid, on-the job training? Our apprenticeship program aligns with the CompTIA Academy and is COMPETENCY-BASED, meaning students become accomplished in various required skills before receiving the apprenticeship credential.

  • The program provides 201 hours of related instruction through the CompTIA Academy, which is offered over the course of four months. This instruction is provided through 4 courses: CompTIA IT Fundamentals, CompTIA A+, CompTIA Network+ and CompTIA Security+.
  • Apprentices must receive the CompTIA Fundamentals Certification at the end of the first class, prior to being placed with an employer.
  • Following placement, the student will complete the remaining 3-month required technical training. During this period, students can work between 20-40 hours per week.
  • Upon completion of coursework, apprentices will move into full-time on-the-job training until the remainder of the competencies have been met, a full year in the program and 2000 on-the-job training hours are completed.

For more information and to sign up for the Apprenticeship program, contact Tanda McCombe at

Organizations of every type, size, and industry are using the cloud, such as data backup, disaster recovery, email, virtual desktops, software development and testing, big data analytics, and  customer-facing web applications.

  • Healthcare companies are using the cloud to develop more personalized treatments for patients.
  • Financial services companies are using the cloud to power real-time fraud detection and prevention.
  • Video game makers are using the cloud to deliver online games to millions of players around the world.

AWS Academy Cloud Foundations provides an overall understanding of cloud computing concepts, independent of specific technical roles. Gain a detailed overview of cloud concepts, AWS core services, security, architecture, pricing, and support and prepare for the AWS Certified Cloud Practitioner exam. 60 hrs

JAMES MIAO has been teaching information technology courses for 9 years and has the expertise to help his students learn about AWS Cloud Foundation concepts. James believes that “Knowledge is Power,” and is dedicated to delivering a fun and engaging learning environment. His teaching philosophy is to break down complicated IT knowledge into smaller blocks for easier learning.

2/13-4/25, TUE & THU, 4-7 pm, Live Online, $875
(no class 3/12 & 3/14); grant funding may be available for this course.

To register, call 505-566-3214.

The majority of HR hiring managers list SHRM’s certification as the preferred qualification, and those who earn the SHRM certification report it was a key factor in their career advancement. This course includes the voucher for  the SHRM CP/CSP Exam 2023. The SHRM program covers the seven essential components of the Human Resource (HR) Body of Knowledge:

  1. Strategic Management
  2. Workforce Planning and Employment
  3. Human Resources Development
  4. Total Rewards: Compensation and Benefits
  5. Policy Formulation
  6. Employee and Labor Relations
  7. Risk Management

Register no later than 2/9 to ensure that all materials are ordered as pre-reading course material is highly recommended. Registration includes exclusive student access to online SHRM resources. Class includes ½ hour break for lunch and bringing your lunch is recommended. 36 hrs

MELISSA JOHNSON has years of experience in human resource management, providing human resources oversight and leadership most recently at San Juan College. Melissa holds a Bachelor of Arts in Business Administration, as well as the industry-recognized certification, SHRM-CP.

2/24-4/13, SAT, 8:30 am-3 pm, Quality Center for Business, Rooms 5023 (first day) and 5017
(no class 3/16 & 3/30), $1,399

To register, call 505-566-3214.

Microsoft Office is the cornerstone of modern productivity, and proficiency in its core applications is essential in both personal and professional realms. Whether you’re embarking on a new career or making a change, a solid foundation in Microsoft Office is a must.

Course Highlights:

  • Microsoft 365 Word: Master the art of creating and formatting documents with precision and efficiency.
  • Microsoft 365 Excel: Unleash the potential of data analysis, calculations, and visualizations to make informed decisions.
  • Microsoft 365 PowerPoint: Craft captivating presentations that convey your ideas with impact and clarity.
  • Microsoft 365 Outlook: Streamline your communication and productivity through effective email management and scheduling.

Equip yourself with the skills and knowledge to excel in today’s competitive job market. Emerge from this course as a certified Microsoft Office Specialist Associate, upon successful completion of exams. Whether you’re a beginner looking to build a solid foundation or an experienced user aiming to enhance your expertise, our program is designed to prepare you for success. 96 hrs

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

Healthcare businesses in the local area have reported that Microsoft Office skills and skills in communication, customer service, and ethics were the most needed for new hires in administrative roles. Learn the basics of Microsoft Outlook, Microsoft Word, Microsoft Excel, as well as completing courses in Communication, Customer Service, and Ethics and receive a digital badge. With these achievements added to your resume, you can stand out among other job applicants.

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

Being an administrative professional is more than a job. Demonstrate your depth of knowledge, expertise, and commitment. It positions you as a highly credible professional who is serious about your career in the administrative field. Professionals who complete a comprehensive program are statistically more in demand by employers, giving them an edge in hiring, compensation, and promotions. Cultivate knowledge and skills:

  • Interpersonal Communication
  • Task & Project Management
  • Microsoft Office Skills
  • Leadership Skills

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

This short-term training program is designed to provide participants with the skills and tools necessary to become job ready. This training is intended to provide participants with an overall real-world classroom experience so they may consider a pathway toward a teaching career.

  • Read, understand, and execute lesson plans
  • Implement techniques, strategies, and tricks to manage the classroom setting
  • Effectively use email and communication etiquette
  • Identify and support high-needs students

48 hrs

Call our Operations Coordinator at 505-566-4208 for dates, times and more details; grant funding may be available. $749

Invest in your employees or in your own leadership. Our Leadership Academy engages critical thinking and habit formation to bridge gaps between academic achievement and personal development. Use situation training for a game-changing experience in both your work and personal life for

  • professional development,
  • leadership skills, and
  • emotional intelligence.

64 hrs

Call our Operations Coordinator at 505-566-4208 for dates, times and more details, $899.

Elevate your career in the hospitality industry with our Certified Guest Service Professional (CGSP) Training Program, where exceptional guest service is the cornerstone of success. In today’s competitive job market, possessing outstanding guest service skills is essential, and this program is your key to unlocking a world of opportunities. At the heart of every prosperous hospitality career lies a commitment to exceptional guest service. The CGSP Training Program is your gateway to becoming a Certified Guest Service Professional, a prestigious designation that enhances your employability in various workforce programs within the hospitality industry.

Through our Guest Service Gold® Training Program, you will embark on a transformative journey where you’ll learn how to:

  • Anticipate Guest Needs: Gain the ability to proactively understand and meet the unique needs and expectations of every guest.
  • Deliver Memorable Experiences: Learn the art of creating unforgettable moments that leave a lasting impression on your guests.
  • Turn Around Difficult Situations: Acquire the skills to gracefully handle challenging situations, ensuring guest satisfaction even in the face of adversity.

One of the remarkable aspects of our CGSP Training Program is that it doesn’t require any prior time in a position. This means that you can earn your CGSP certification right away, providing you with a significant competitive edge when seeking your first job in the dynamic hospitality or tourism industry. Our Guest Service Gold® Training Program is thoughtfully designed to inspire and motivate hotel and tourism employees to strive for excellence. We believe in the philosophy of “going for the gold” in every interaction with guests, ensuring that each experience is memorable and remarkable. Unleash your potential in the hospitality industry and set yourself apart as a valued addition to any hospitality operation.

Call our Program Specialist at 505-566-3690 for details.

Are you ready to unlock the key to exceptional customer service? The Customer Service Excellence Series is your comprehensive guide to mastering the art of providing outstanding customer support. Whether you’re an aspiring  customer service representative or a seasoned professional looking to enhance your skills, this series has you covered. Whether you’re new to customer service or a seasoned pro, this program covers:

  • Attitude, Skills, and Knowledge
  • Handling Customer Complaints
  • Building Customer Loyalty
  • Mastering Active Listening
  • Dealing with Angry Customers
  • Implementing Best Practices
  • Attaining Professionalism
  • Making Great First Impressions
  • Enhancing Communication Skills
  • Managing Expectations

Elevate your customer service skills and become a true champion.

Call our Program Specialist at 505-566-3690 for details.

Phone: (505) 566-3214
30th Street Education Center
3401 E. 30th St.
SJC 2nd Floor Entrance

M-F 8 a.m.- 5 p.m.