Learn the Business Essentials through the Center for Workforce Development

Interpersonal Skills and Professional Development through Center for Workforce Development

Discover a world of opportunity with our Interpersonal Skills and Professional Development classes. Our comprehensive range of classes is designed to equip you with the necessary tools to thrive in today's dynamic work environment. Delve into our lineup of empowering classes, including Critical Thinking, Business Writing that Works, Time Management, Public Speaking, Dare to Lead by Brene’ Brown, 12 Steps to a Successful Job Search, Effective Business Writing, Writing Essentials, Goal Setting and Workplace Efficiency Training, and Achieving Success with Difficult People. Unlock your potential and take charge of your career growth with our transformative programs.


Explore Our Courses

Customer service is the way you treat the people who support your company. These can be paying customers (external customers) or staff members (internal customers). The customer’s perception of that service is what brings them back to you for repeated service. Great service is what they cite when they send referrals to you. 8 hrs

TISH NELSON is a businesswoman who enjoys teaching and sharing new ideas. She has worked in Education and
Business for over 20 years.

2/16, FRI, 8 am-5 pm, Quality Center for Business Room 5017/5020, $125

Register today!

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. Learn to:

  • Identify and adapt writing as appropriate to the intended audience, translating terminology into accessible language,
  • Use verbiage that is professional and audience focused,
  • Understand the proper format for technical reports, memos, letters, and emails,
  • Write and proofread your work so it is clear, concise, complete, accurate, and polished, and
  • Apply these skills in real world situations.


JANET HEBBE has over 15 years of Human Resources experience. She holds a Master’s in Management and Bachelor’s in Technical Writing and Editing.


3/1, FRI, 8 am-5 pm, Quality Center for Business, Room 5017/5020, $125

Register today!

The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This workshop will give you some practical tools and hands-on experience with critical thinking and problem solving. 8 hrs

JANET HEBBE has over 15 years of Human Resources experience, specializing in employee relations, employment law, and leadership. She has served as an HR Director and Director of the Anchorage Health Department. She holds a Master’s in Management and Bachelor’s in Technical Writing and Editing.

3/29, FRI, 8 am-5 pm, Quality Center for Business, Room 5017/5020, $125

Register today!

Ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. What exactly makes a decision ethical? Discover tools that you can use when faced with an ethical decision to avoid ethical quandaries. 8 hrs

JANET HEBBE has over 15 years of Human Resources experience, specializing in employee relations, employment law, and leadership. She has served as an HR Director and Director of the Anchorage Health Department. She holds a Master’s in Management.

4/12, FRI, 8 am-5 pm, Quality Center for Business, Room 5017/5020, $125

Register today!

Speaking under pressure means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. Discover strategies useful for formal speeches as well as everyday business situations. 8 hrs

TISH NELSON has worked with several colleges and universities. She is a businesswoman who enjoys teaching and sharing new ideas.

4/19, FRI, 8 am-5 pm, Quality Center for Business Room 5017/5020, $125

Register today!

Identify common communication problems that may be holding you back. Develop skills to ask questions that give you information you need to develop skills to listen actively and empathetically to others. Learn what your non-verbal messages are telling others and enhance your ability to handle difficult situations.

TISH NELSON is a businesswoman who enjoys teaching and sharing new ideas. She has worked in Education and Business for over 20 years.

6/7, FRI, 8 am-5 pm, Quality Center for Business Room 5017/5020, $125

Register today!

Contact

cwd@sanjuancollege.edu
Phone: (505) 566-3214
30th Street Education Center
3401 E. 30th St.
SJC 2nd Floor Entrance

M-F 8 a.m.- 5 p.m.